Isuzu Hicom Malaysia Sdn Bhd (IHM) is a Malaysia commercial vehicle manufacturer that operates under a joint venture between DRB-Hicom Bhd and ISUZU Motors Ltd., based in Peramu Jaya Industrial Area in Pekan, Pahang, Malaysia.
The company was first established in January 1994 as Hicom Commercial Vehicle Sdn Bhd, which was later changed to Malaysia Truck & Bus Sdn Bhd in April 1996. In 2006, Isuzu Motors Asia Limited took over the majority of shares in the company by 51%, whilst Hicom Holdings Bhd retained 49% of the shares. The company hereby changed its name to Isuzu Hicom Malaysia Sdn Bhd to reflect the change in equity.
In May 2007, IHM received Certification of Isuzu Monozokuri for quality control system, which signified the same principle of honor upheld by Japanese manufacturers in all fields that reflects their dedication and commitment to their craft. As with most renowned enterprises, IHM has successfully obtained three accreditations from SIRIM QAS International Sdn Bhd, which are ISO 9001:2015 Quality Management Systems, ISO 45001:2018 Environmental Management Systems, and ISO 14001:2015 Occupational Health and Safety Management Systems.
Today, IHM takes pride in the production of Isuzu commercial vehicles which include Light-duty Truck of Isuzu N-Series and Heavy-duty Truck of Isuzu F-Series.
TO BE LEAN AND COMPETITIVE
To be lean and competitive, IHM aims to reduce waste in production and unnecessary costs, enhancing efficiency to sustain supply chain management and compete effectively to become a leader in the industry.
TO CONTINUOUSLY IMPROVE ON SAFETY, QUALITY, DELIVERY AND COST
Continuously improving Safety, Quality, Delivery, and Cost (SQDC) is imperative for our company’s sustainability. Safety encompasses not only our workforce but also the community and the environment. By enhancing SQDC every day, we ensure the company’s longevity. Our focus on employees’ welfare cultivates motivation, leading to the production of top-quality products and services. Timely delivery of quality products is essential for maintaining efficient supply chain management.
TO MEET CUSTOMER SATISFACTION
To meet customers satisfaction by ensuring good quality products from IHM as well as ensuring risk and supply chain management is under control.
TO FULFILL CORPORATE SOCIAL RESPONSIBILITIES
Our company is dedicated to fulfilling corporate social responsibilities through ethical business practices, community support, environmental sustainability, and social justice advocacy, aiming to benefit stakeholders and the broader community while upholding our values of integrity and responsibility.
LEADER IN COMMERCIAL VEHICLES
To become a leader in commercial vehicles, IHM entails producing high-quality products with minimal waste, effectively managing operational risks and prioritizing stakeholder satisfaction.
SUPPORT OUR CUSTOMER
Supporting our customers involves meeting their satisfaction by providing quality products and prioritizing excellent services for all customers including shareholders, vendors, contractors, and staff.
CONSERVE THE ENVIRONMENT
By managing waste effectively and not polluting the environment. IHM ensuring that all parameters for water, air pollution and scheduled waste comply to regulations.
Isuzu is the oldest automobile manufacturing company in Japan, with a history of over 100 years since its foundation, and here in Malaysia, it has a history of vehicle manufacturing spanning more than 35 years. Isuzu has always responded to the demands of the times. I believe that the fact that Isuzu continues to be chosen by many customers both globally and here in Malaysia is evidence of its quality.
However, we are not content with this alone; we are determined to continue advancing without complacency. We firmly believe that Malaysia will continue to experience rapid growth in the coming years. Isuzu Hicom Malaysia is committed to leading in the commercial vehicle sector, placing utmost importance on environmental conservation and striving for growth in partnership with our customers.
Looking ahead, the automotive sector in Malaysia, particularly, will demand even greater attention to environmental and safety aspects than before. From the standpoint of sustainable management, environmental consideration and carbon-neutral initiatives are essential. Concurrently, customer expectations now extend beyond Malaysia’s borders, seeking global performance and quality. We intend to earnestly address these challenges and actively promote sustainable initiatives such as the adoption of renewable energy and emission reduction measures.
Amid Malaysia’s growing landscape, our challenge is not only providing what our customers need promptly and reliably, but also minimizing environmental impact and contributing to a carbon-neutral future. Commercial vehicles play a crucial role in transporting diverse goods, supporting our lives, and becoming indispensable. Isuzu Hicom Malaysia carries the mission of “Creating Better Future for Malaysia’s Transportations” and is actively working towards realizing a sustainable vision.
KEIZO YOSHIMURA
CEO, Isuzu Hicom Malaysia Sdn Bhd
TAN SRI DATO’ SRI SYED FAISAL ALBAR BIN SYED ALI RETHZA ALBAR
Group Managing Director, DRB-HICOM Berhad
DATO’ JEZILEE BIN MOHAMAD RAMLI
Group Chief Operating Officer, Corporate Services, DRB-HICOM Berhad
MR. KEIZO YOSHIMURA
Chief Executive Officer, Isuzu Hicom Malaysia Sdn Bhd
AHMAD BIN MOHD YUNUS
Vice Chief Executive Officer, Isuzu Hicom Malaysia Sdn Bhd
MR. KOJI NAKAMURA
Director, Isuzu Motors Limited, Japan
MR. MIKIO TSUKUI
Director, Isuzu Motors Limited, Japan
MR. MASAYASU HIDESHIMA
Director, Isuzu Motors Asia Limited, Singapore
ISUZU HICOM MALAYSIA SDN BHD is recognized and certified through the Malaysian Standard, MS ISO and in line with international standards. IHM has successfully obtained three accreditations from SIRIM QAS International Sdn Bhd which are ISO 9001: 2015 Quality Management Systems, ISO 45001: 2018 Environmental Management Systems and ISO 14001:2015 Occupational Health and Safety Management Systems. The scope of certification is the manufacturing of light-duty trucks, medium-duty trucks, heavy-duty trucks, pickups, SUVs, and bus chassis.
Isuzu Hicom Malaysia (IHM) understand the significance of protecting the natural environment and maintaining biodiversity, as such, we strive to create sustainable products through sustainable resources and business practices. We undertake continuous measures to lessen environmental burdens, for instance through intergrating renewable energy such as solar for a cleaner and efficient electricity system and performance-monitoring of our industrial effluent treatment system which is a proactive procedure against harmful pollutants in generated wastewater. 5S, a popular methodology based on the Japanese words for sort (Seiri), set in order (Seiton), shine (Seiso), standardize (Seiketsu), and sustain (Shitsuke), is also adopted at IHM in fostering productivity. Above all, creating a healthy and safe working environment for all employees is always at the forefront of our thought, in line with our doctrine on safety.
At IHM, we believe nothing is more important than giving back to the communities in which we serve and operate. Responding aptly to local needs and circumstances, we have and will continue to provide management training programs for undergraduate internship placements, educational talks to college or university students, plant visits for exposure to the automotive industry, as well as financial assistance to the underprivileged public or our own employees in times of adversity such as facing chronic illnesses or natural disasters. We are always looking for opportunities to make an impactful contribution to the causes and communities that are meaningful. As an organization, we encourage skills enrichment of our employees via securing wide and diverse training programs locally, as well as internationally where selected candidates are given the opportunity to embark on a Technical Intern Training Program in Japan or other learning exchange at ISUZU-associated companies in ASEAN countries.
As part of governance framework, the distinct board of directors of IHM nominated by our shareholders DRB-HICOM and ISUZU will convene on a quarterly basis for decision-making about the direction of the company. At the management level, our effective management members are always actively involved in risk management as well as compliance processes. These keypersons steer our enterprise in mitigating various economic challenges and technological advances that may pose undesirable impacts in the time of rapid changes. When it comes to transparency, a core concept in trust- and relationship-building, there is a strong sense of commitment within us to uphold transparency to all of our stakeholders.